Why We Stay Loyal To Airline Brands (And Why We Sometimes Shouldn't)

Why We Stay Loyal To Airline Brands (And Why We Sometimes Shouldn't)


Why We Stay Loyal To Airline Brands (And Why We Sometimes Shouldn't) - Your Mileage May Vary

Why do we stay loyal to airline brands? I guess that depends on how you define loyalty. For points and miles people, their first reaction may be to think about loyalty programs. Now, I’ve argued that these programs aren’t really about loyalty anymore and more about incentivizing you to change yo...
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